Methods of Ordering
solidblanc.com offers you the following ways to place your order.
You can browse our website or use the search engine to find the product you are interested in.
When you have collected the products you want in your Shopping Cart, click on "Complete Order". You will then be asked to select a payment method in the secure environment of our website.
After you complete the order, you will receive an e-mail confirming your order and you will receive another notification when the carrier you have chosen has received your shipment. These notifications are sent by sms and e-mail, where there will be a link to view directly in real time your shipment status and your order’s progress.
At a later stage, you will receive information about your order by e-mail when the carrier of your choice has the package for delivery and when it has been delivered.
You can send your order by e-mail to orders@solidblanc.com.
After completing the order and if you have registered an email address, you will receive an order confirmation email along with the account numbers of the partnered institution bank to deposit the money in order to complete your order successfully.
The products that are available are usually sent after 1-2 working days either by DHL or by FEDEX depending on what carrier is chose at checkout.
**Order cancellation: accepted only before an order shipped. Orders are canceled via our website when a customer is registered or by e-mail if an order has been placed as a guest. If the cancellation is made after the shipment has started, buyer is responsible for the shipping and return costs.
